Projects Day 2019

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We would like to extend a big thank you to all the project leads and those who attend the MASES Projects Day event. Projects Dayaimed to highlight the success of all the projects from our 2017-2019 round of Facility Engagement funding. There were over 30 project presentations providing attendees, Hospital Administration, and fellow Investigators a glimpse into the great work being done by the MASES projects across BC Children’s and Women’s Hospital. Please feel free to browse the photos and presentations below.

Projects Day Booklet



New C&W Workplace Wellness, Culture and Experience Office

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Dr. Theresa Newlove

At Children’s and Women’s, and in keeping with PHSA’s vision, mission, values and mandate, optimizing health care outcomes for our patients is a priority. In order to achieve this, we need to collectively foster a workplace culture that supports leaders, physicians, nurses, allied health professionals, and staff in the rewarding, yet often challenging, work they do every day.

To support this, I am pleased to announce that Dr. Theresa Newlove is taking on the newly created role of Director of C&W Workplace Wellness, Culture and Experience effective July 1, 2019.  In her new role, Theresa will report to Sarah Bell, Executive Director, Children’s and Women’s Mental Health, and Interim Chief Nursing Officer, Head Interprofessional Practice.

Prior to joining BCCH in 2005, Theresa completed her residency and fellowship in clinical psychology at University of Texas Health Science Center.  After practicing in Texas for a number of years she took a clinical and leadership role at the Royal Aberdeen Children’s Hospital in Scotland. Upon returning to Vancouver, Theresa’s clinical practice has focused on medical psychology, providing consultation liaison services to inpatient units and ambulatory clinical care at both Sunny Hill Health Centre and Children’s and Women’s Oak Street campus.

Over the last seven years in her role as department head, psychology, Theresa has demonstrated her leadership in a range of patient- and provider-focused initiatives. Her passion for supporting best health care outcomes has been directed at supporting psychological health and safety in the workplace. She has led proactive initiatives like “Tea@3” resiliency rounds that provide front-line staff with the opportunity to discuss care challenges and receive support on an ongoing basis.  Along with colleagues from psychology, ethics and social work, she has been responsive to the needs of staff by providing crucial support when critical incidents arise by coordinating many post-event debriefs and providing one-on-one support to staff members. For the past three years, Theresa has also been engaged in work to understand how physicians manage workplace stress and burnout and strategies to mitigate this. She has provided ongoing formal teaching and informal support to enhance authentic communication strategies, trauma-informed practice, and collaborative partnership with families. Theresa has been recognized for her collaborations and partnerships in the organization with a PHSA+ Award in 2017.

In her new role, Theresa will work with staff and physicians on initiatives to improve and evaluate workplace experience and culture. She will collaborate with other PHSA wellness and human resource leaders to enhance our work environment so our people can realize their full potential in a psychologically healthy and safe workplace. In addition, Theresa will also work closely with C&W leaders to help us collectively shift mindsets and behaviours that are barriers to more positive, productive working relationships.

This role is foundational to creating a culture of excellence at C&W: a culture where people are appreciated, have a sense of community and belonging, and where their challenging work to deliver safe and high quality patient care is understood, supported and nurtured.

Source: Email sent from Susan Wannamaker (Announcement: Director of C&W Workplace Wellness, Culture and Experience), June 7, 2019.

Women in Medicine Workshop on June 3, 2019 

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On behalf of the UBC Department of Medicine Equity Committee

We are very pleased to present our next Women in Medicine workshop, “Leading Change: Good Talk to Engage Others” with guest speaker Dr. Janice Stein.

Janice Gross Stein is the Belzberg Professor of Conflict Management in the Department of Political Science and was the Founding Director of the Munk School of Global Affairs and Public Policy at the University of Toronto (serving from 1998 to the end of 2014). She is a Fellow of the Royal Society of Canada and a member of the Order of Canada and the Order of Ontario. Her most recent publications include Networks of Knowledge: Innovation in International Learning (2000); The Cult of Efficiency (2001); and Street Protests and Fantasy Parks (2001). She is a contributor to Canada by Picasso (2006) and the co-author of The Unexpected War: Canada in Kandahar (2007). She was the Massey Lecturer in 2001 and a Trudeau Fellow. She was awarded the Molson Prize by the Canada Council for an outstanding contribution by a social scientist to public debate. She is an Honorary Foreign Member of the American Academy of Arts and Sciences. She has been awarded Honorary Doctorate of Laws by the University of Alberta, the University of Cape Breton, McMaster University, and Hebrew University.

Date: Monday, June 3rd, 2019
Time: 6:00PM – 7:30PM, PDT

  • DHCC 2263 *host site (*note: reception/networking beginning at 5:30pm)
  • UBCO/Kelowna (room #tbc)
  • Victoria (room #tbc)
  • Prince George (room #tbc)

A Webex link will also be provided before the session for those who wish to participate from their own computers/devices.

Please RSVP to Donna Combs at, and indicate which location you will be attending, or if you plan to join by Webex.

Please share this invitation with your female colleagues who may have been inadvertently missed on this email.

Thank you! We look forward to having you join us.

Diane Lacaille, MD, FRCPC, MHSc
Mary Pack Chair in Arthritis Research
Professor, Division of Rheumatology
Associate Head Academic Affairs and Co-Acting Head, UBC Department of Medicine

Update #2 re EVP Medical, Academic Affairs & Quality Search

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Sent on behalf of Carla Gregor:

I am writing to provide you with a second update on the search for a newly created position – the Executive Vice President of Medical, Academic Affairs and Quality.

What is the role?

In Update #1, you will recall that this position reports to Carl Roy, President & CEO of PHSA. This position will bring a strong clinical voice to the executive table, lead the establishment of an integrated medical governance structure, and represent PHSA interests with the Ministry of Health and external partners on matters related to medical affairs, academics and research, and quality. Functions currently imbedded in PHSA’s quality program will be the responsibility of this role, along with research administration and practice education. The successful candidate for this role will have a unique opportunity to improve healthcare in BC for the populations served directly by PHSA and in the capacity of PHSA’s broader provincial mandate by working collaboratively with external partners to constantly improve the health system.


How is the recruitment unfolding?

Harry Parslow ( from the search firm of Caldwell Partners is leading the search with support from Martha Papsin (, and Carla Gregor (  The Search Panel has been created. Members of the Search Panel were named in Update #1. The Search Panel has met on three occasions and reviewed the résumés of a number of applicants. From this list of applicants, the Panel moved two candidates forward to the interview stage. Interviews took place March 28. The Interview Panel (eight members of the Search Committee) made the decision to move one of the two candidates forward to the next stage of the process. This stage will involve the “preferred candidate” meeting with a larger number of people within PHSA and, in particular, within BC Cancer, C&W, BCMHSUS, and BCCDC. This will enable a select number of individuals outside the Search Panel to provide input into the selection decision. I am attempting to schedule these additional sessions in April in the interests of moving this process forward as quickly as possible. All of the feedback from the broader stakeholder consultation will be provided to the Search Committee who will determine next steps.

How can I get more information?

We will be providing regular updates as the search process unfolds. However, if you have additional questions about the search process, please contact me at Carla.gregor@phsa or reach out to one of your colleagues on the Search Panel.

Carl Gregor

Co-Chair, Search Panel


Have questions about the tentative PMA agreement?

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On March 28th at 7pm, Doctors of BC will be holding a province-wide online discussion for members who have questions about the PMA that they would like answered before they cast their vote. Further information can be found herePlease share this with your colleagues.


March MSA Newsletter

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President’s Message

Welcome to 2019! This new year marks both the beginning of my term as MSA President, and the introduction of this new communication channel for MSA membership. Although the year is just getting started, there are already many plans in the works that we hope will improve the value that the MSA brings to its members. Here is a taste of what to look out for in 2019:

1) Announcement of a new, simplified organization of MSA with integration of engagement team.

2) New initiatives in medical staff engagement – both led by the engagement leadership and developed by the members at large.

3) Changes to MSA Meeting format to improve interaction and feedback

4) Creation of a Compact to guide the working relationship between medical staff and administration and the establishment of a joint priorities and planning committee.

Creating a culture of engagement in a large institution with a large and diverse medical staff is a huge challenge. I strongly believe that our current situation offers unprecedented opportunities to build that culture and work toward creating a workplace environment that welcomes and supports everyone within its walls. I look forward to getting to know even more of you during my term, and to working together with you to achieve this goal.

Project Spotlight

Dr. Diana Louie wants to sew the seeds of physician wellness and engagement early. For this reason, her engagement project sought to bring together the attending physicians and pediatric residents of the Clinical Teaching Unit. As the BCCH Resident Wellness Lead and the UBC PGME Resident Wellness director, Dr. Louie has always had keen interest in physician wellness and engagement. Her vision was that a greater sense of appreciation, good will, and joy at work would follow from a greater insight into each other. Moreover, “it has been proven that more engagement and appreciation not only improve wellness, but retention.”

For these reasons, Dr. Louie planned events that the physicians voted on. Event diversity was paramount and included cooking classes, yoga classes, and even a food truck one sunny afternoon to gather the physicians and residents together while on site where they could discuss non-work related topics. For her, such team-building events help “attain collegiality” such that “there would be more than just a working relationship” between the two groups. In a few short years she says, “these residents will be our colleagues” and creating a shared community is paramount in allowing for a smooth transition to that kind of relationship.

If money was no object, Dr. Louie would like to see this kind of engagement carried forward and expanded. To maintain such a program, she would see a Wellness Coordinator hired whose sole responsibility would be facilitating events for attendings and residents. She would also like to offer small funding to physicians for random acts of wellness. “There are areas for all of us that would significantly increase our wellness that would not cost a lot of money. They just involve time, commitment and ongoing support.” Throughout this project she offered small tokens of wellness to the physicians and residents, including matching S’well water bottles, and a new pair of cozy socks during a long shift, which brought no small amount of joy to recipients: “there is nothing better than getting a new pair of warm socks on an a night shift”.

When asked why physician engagement is important to her? “Because these are my colleagues and my friends. I spend most of my time with them and if we can create a community of wellness and happiness, I think that we are less likely to burn out and leave this amazing profession.”

Get to Know Dr. Vo

Dr. Dzung Vo comes to BC Children’s as a specialist in adolescent medicine from North Carolina. American by birth and training, he came to Canada in 2010 to take a post at BC Children’s and has not looked back since. “It was a difficult move”, he says, “but I’m glad to live in Vancouver and Canada”. Professionally, Dr. Vo has a deep passion for mindfulness practice, and attends retreats once or twice every year to restore his mind and spirit. Furthermore, Dr. Vo is passionate about young people, and the treatment of the adolescence population. “Adolescents are an invisible population. Pediatric systems are not designed for them because they are focused on younger children, and adult systems are not designed for them either, so they are lost in the gap between the systems.” For him, addressing this gap is critical, as investing in and guiding young people will make a huge difference in their lives. This remains an important way to pay diffidence to society and future generations.

Beyond medicine, Dr. Vo is an avid jazz musician, and even performs as a part of a jazz trio locally. Music performance has always been a significant part of his life, having even been a guitar player in a punk band in his grade school days. When asked what he would have become in another life? “Probably a jazz pianist, or maybe a Zen Monk”. For him, music is another type of mindfulness practice, and he is constantly trying to find ways to integrate music and medicine together in his life. If you’re lucky, you might find Dr. Vo enjoying a coffee at what he believes is the best coffee shop in town, Le Marché St. George on St. George and 28th.

But SHHH, don’t spread that information around.

Favorite ice cream: Coconut or Mango

Cats or Dogs? Definitely dogs.

Musical Influences: Green Day


Thank you to everyone who joined us at our first annual holiday party! We welcomed over 120 of you and your families to the Floral Hall at VanDusen Botanical Gardens back in December.

Here’s a quick recap:

  • Chef Trevor Bird of Fable Kitchen and Fable Diner (and he was on Top Chef Canada!) served a mouth-watering spread of delicious eats, including the most beautiful charcuterie board you’ve ever seen
  • The Mighty Oak set up a mini version of their coffee shop on-site, making espresso shot coffees, hot chocolate, teas, and other hot drinks on demand
  • VIP Kids provided on-site childcare for the entire evening, and Chef Trevor Bird even cooked up some special kid-friendly treats
  • Kids, teens, and adults all enjoyed some friendly competition at Air Hockey and Foosball
  • And to keep the holiday spirit going strong, everyone received a free flex ticket for the Festival of Lights

Feel free to have a look at all the photos from the evening here.


Sun Run Team

This year, the MSA has registered a team for the upcoming Vancouver Sun Run! Race day is on Sunday, April 14th starting at 9AM. Maybe you are a Sun Run veteran, a casual runner, or just starting out. In all cases, this race is an excellent opportunity to socialize with colleagues and represent BC Children’s and Women’s all while getting a little bit of exercise, and having a lot of fun.

We have space for up to 20 participants. If you’d like to participate you will be offered:

  • Free entry to participate in the run
  • A Sun Run T-shirt to wear on race day with our team name
  • A running program with access to group training runs lead by a leader
  • Team social outings
  • A social event after the run to celebrate all your hard work
  • Note, that during the race you MUST wear our team t-shirt, and we ask that you participate in at least two group training runs. Worried about the run? No problem! Walkers can also participate in the team.

Deadline to register at

If you have any questions or concerns, please don’t hesitate to reach out to our admin assistant Nina at

Upcoming Events

  • MSA Quarterly Meeting

    Monday, 25 Nov 2019 @ 5:00 pm6:15 pm
    Shaughnessy Auditorium

    Light dinner served starting at 4:45 pm
    5:00 pm to 6:15 pm
    Shaughnessy Auditorium, B Wing, CW Campus

  • MSA Holiday Party

    Thursday, 12 Dec 2019 @ 4:00 pm9:00 pm
    VanDusen Botanical Garden, 5251 Oak St, Vancouver, BC V6M 4H1, Canada

    Register now, as space is limited.


We would like to extend a big thank you to all the project leads and those who attend the MASES Projects Day event. Projects Dayaimed …
Read More

Dr. Theresa Newlove At Children’s and Women’s, and in keeping with PHSA’s vision, mission, values and mandate, optimizing health care …
Read More

On behalf of the UBC Department of Medicine Equity Committee We are very pleased to present our next Women in Medicine workshop, “Leading …
Read More

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