Dr. Henry L. Woo
The goal of this Quality Improvement project was to reduce emergency caesareans that are purely the result of current booking policies. By modifying the process, there are expected improvements in patient experience, patient satisfaction, provider satisfaction, reduction in cost, staff morale, reduction of waste in unused surgical slots, and likely less patient morbidity. These results all flow down by booking surgery as close to the optimal time for the mother and baby. The current booking methodology is unique to the large caesarean program at BCWH and as a result is not an issue for smaller centres.